Privacy Policy
Last updated: April 1, 2026
At Bookora, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and password when you create an account.
- Profile Information: Profile photo and other details you choose to add.
- Booking Information: Details about appointments you book, including date, time, and services selected.
- Payment Information: Payment card details processed securely through Stripe.
- Location Information: With your permission, we collect your location to show nearby businesses.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process bookings and payments
- Send appointment reminders and notifications
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect and prevent fraud
Information Sharing
We share your information only in the following circumstances:
- With Businesses: When you book an appointment, we share necessary details with the business.
- Service Providers: We use third-party services like Stripe for payments and MongoDB for data storage.
- Legal Requirements: When required by law or to protect our rights.
Data Security
We implement appropriate security measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@bookora.com.au